At Srinarai, every piece of jewelry is crafted with the utmost care, quality, and attention to detail. Due to the nature of our products, we follow a strict No Return & No Refund policy.
Please Note:
- All sales are final. Once an order is placed and confirmed, it cannot be cancelled, returned, or refunded.
- We do not accept returns or exchanges for change of mind, wrong size, or personal preference.
- As jewelry is delicate and hygienic in nature, we cannot resell returned items to maintain safety and quality standards.
Exceptions (Only if applicable):
- If you receive a damaged or defective item, kindly contact us within 24 hours of delivery with unboxing photos/videos as proof.
- If verified, we will offer a repair, replacement, or store credit at our discretion.
Customer Responsibility:
- Please review product details, sizes, and descriptions carefully before placing your order.
- Handle jewelry with care as we are not responsible for damage caused after delivery.
By purchasing from Srinarai, you agree to this No Return & No Refund Policy.